FAQs

 

Are All your Products Vegan?

YES. All our products are Vegan and have no animal derived ingredients

 

Are your Products Cruelty Free?

YES. No products have been tested on Animals.

 

Can I get an Allergic reaction to your products?

We Strongly advise you to read through the ingredients list on the product page before you make a purchase.

If you are still unsure after you receive your order we strongly advise you do a patch test 24 to 48 hours before normal use. This can be done by applying a small amount of the product to a section of skin. This can be on the inside of your wrist.

If you exhibit signs of an allergic reaction, please wash the area with warm water and discontinue use immediately and seek advice from a medical professional.

 

Is your Packaging Eco-Friendly?

YES. All our packaging is eco-friendly and can be recycled which we encourage all our customers to do..

 

What Payment Methods Are Accepted?

We accept payment through most major credit card.

 

What Shipping Methods Are Available?

Shipping within the UK Shipping is done through Royal Mail Business post.

 

Do You Ship Internationally?

Yes We can ship worldwide via DHL


How Long Will It Take To Get My Package?

Please allow 2-4 days for us to process and dispatch your order.

Once shipped, domestic orders within the UK should arrive in 2-5 Business days. International shipping times  can vary greatly depending on delivery location.

 

How Do I Place An Order?

You can add items to your cart by clicking “add to cart” on the product page. You can view your cart by clicking the small cart icon on the top right of the page.

 

Do I Need An Account To Place An Order?

No, but creating an account will make future orders fast and easy.

 

How Can I Return a Product?

Returns are accepted within 2 weeks from the date of delivery. Items must be in a good, unused condition. Please contact us via email to care@sykea.co.uk if you would like to initiate a refund. Further information is available in our Terms and Conditions page.